General conditions

Availability Request

General conditions

  • Check-in and Check-out
    On the day of arrival the rooms are ready after 2.00 p.m. On the day of departure we kindly ask you to leave before 9 a.m.
    In case of a late arrival (after 6 p.m.) please inform us by phone.

  • Reservation
    Reservations must be confirmed in writing and we require a deposit within 7 days and it should be to the value of 30% of the apartment price.

  • Terms of cancellation
    In case of cancellation we have to withhold the deposit. In case of last-minute cancellations, delayed arrivals or/and anticipated departures we charge the whole stay. With the payment of the deposit the general booking conditions, especially the terms of cancellation, are considered as understood and legally accepted. The general terms and conditions of trade are applicable according to the Civil Code of Italian Law. The place of jurisdiction is Bolzano / Bozen (BZ).

  • Payment options
    Credit cards or bancomat are not accepted. We accept cash only.
    The transfer of the deposit can be made by bank transfer.